Toy safety

Safety and product quality have top priority at Zapf Creation AG.

Children’s safety is very important to us. That is why we constantly subject our products to comprehensive internal and external quality controls and safety inspections. 

The products of Zapf Creation AG fully meet all the requirements of the European toy standard EN 71 in accordance with the EU Toy Directive 2009/48/EC, as well as all other relevant statutory provisions. 

The items pass through numerous test phases on the journey from initial prototypes to series production. Monitoring adherence to the company’s own specifications and all standards and statutory provisions is guaranteed at all times. 

The materials used are constantly tested for mechanical and physical properties. These inspections are conducted both in the company’s own laboratories and by authorised inspection bodies, such as Intertek, SGS and TÜV Süd / LGA. Alongside monitoring of the entire production process, trained quality inspectors approve the incoming goods check of the raw materials, the storage of all materials and finished products, the individual packaging and the transportation of the products on site. 

Zapf Creation AG sets great store by fair working conditions in the production of its toys. Production is conducted exclusively by selected Asian suppliers. To ensure that the toys are produced under safe and fair working conditions, child labour is ruled out and social standards and environmental protection are ensured, Zapf Creation AG only works with producers who are certified by the ICTI (International Council of Toy Industries).  

You can find out more about safety and quality in the FAQ