DE

Data protection

Information

We welcome you to our website and appreciate your interest in our company. We take the protection of your personal data very seriously. Our data protection provisions comply with applicable statutory regulations on the protection of personal data, in particular with the provisions of the EU General Data Protection Regulation (EU GDPR), and are in line with the country-specific data protection provisions that apply to MGA Zapf Creation GmbH. Therefore, please take a moment to familiarise yourself with our data protection information. It explains which data we collect on our website, what we use it for and what options are available to you.

Responsibility in terms of data protection law lies with MGA Zapf Creation GmbH.

Postal address:
Mönchrödener Str. 13, 96472 Rödental, GERMANY.

Contact information
Phone: +49 9563 725-0
Fax: +49 9563 725-116
Email: info(at)zapf-creation.com

Data protection contact
datenschutz(at)zapf-creation.de

Subject of data protection

Subject of data protection is personal data. In accordance with Art. 4 Para. 1 GDPR, personal data encompasses any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

This includes information such as name, postal address, email address or telephone number, but also usage data such as your IP address.

Data that does not enable the personal identification of the user is anonymous data.

Purposes and legal basis of the data processing

When processing your personal data, the provisions of EU GDPR and all other applicable requirements according to data protection law are adhered to. The legal bases for data processing are derived from Art. 6 EU GDPR in particular.

We use your data for initiating business contact, fulfilling contractual and legal obligations, conducting the contractual relationship, offering the products and services and strengthening the customer relationship, which can also entail analyses for marketing purposes and direct marketing.

Your consent to data processing can also a represent an authorising provision under data protection law. Before you give your consent, we inform you of the purpose of the data processing and of your right to withdraw consent.

Data collection: categories and origin of data

The data we process is determined by the respective context: this depends on whether you submit queries using our contact form or send us a job application, for example.

During your visit to our website, we collect and process the following data:

  • Name of the internet service provider
  • Details of the website from which you are visiting us
  • Web browser and operating system used
  • The IP address assigned by your internet service provider
  • Requested files, transmitted data quantity, downloads / file export
  • Details of our websites visited by you, including date and time

For reasons relating to technical security (in particular to defend against attempted attacks on our web server), this data is stored in accordance with Art. 6 Para. 1 lit. f EU GDPR. After seven days at the latest, the data is anonymised by shortening the IP address so that the user cannot be identified.

Within the scope of a contact request, we collect and process the following data:

  • Last name, first name
  • Title
  • Country
  • Contact details (email address, telephone number)
  • Address
  • Message
  • You can also upload images and other files.

Within the scope of a request via our product form, we collect and process the following data:

  • Last name, first name
  • Title
  • Country
  • Contact details (email address, telephone number)
  • Address
  • Message
  • Product designation / identification number
  • You can also upload images and other files.

Within the scope of an online job application, we collect and process the following data:

  • Last name, first name
  • Title
  • Country
  • Contact details (email address, telephone number)
  • Address
  • Application documents (CV, references, etc.)
  • Availability
  • Annual gross salary

Obligation to provide access to the data

A variety of personal data is required in order to establish, perform and terminate the contractual relationship and to fulfil the contractual and legal obligations involved. The same applies for the use of our website and the various functions that this provides.

We have summarised the details of this in the aforementioned item. In certain cases, data must also be collected or made available due to legal provisions. Please note that it is not possible to process your request or execute the contractual relationship on which this is based without providing this data.

Contact form / Contacting us via email (Art. 6 Para. 1 lit. a, b GDPR)

Our website contains a contact form that can be used to contact us electronically. When you use the contact form to write us, we shall process your data provided in the contact form in order to contact you and respond to your questions and wishes.

In doing so, we observe the principle of data economy and data avoidance by requiring you to provide only the data we require for contacting you. The data collected here differs according to the type of request; for example, it is sufficient to specify your name, email address and country in which you currently live when making a general request. Other mandatory information for a general contact request is the subject of the message and the message text itself. If you are interested in a catalogue, we also ask for your address in order to send you the catalogue. Your IP address will also be processed, as this is a technical necessity and required for legal protection. All other data submitted is optional (e.g. for a more individual response to your questions).

Should you contact us by email, we will use the personal data communicated in the email solely for the purpose of processing your request.

Cookies (Art. 6 Para. 1 lit. f EU GDPR, Art. 6 Para. 1 lit. a EU GDPR, Art. 6 Para 1 lit c EU GDPR)

Cookies only contain pseudonymous, usually even anonymous data. Some cookies remain in place for the duration of a browser session (so-called session cookies), others are stored for longer periods (so-called persistent cookies, e.g. consent settings). The latter are automatically deleted after the specified time (usually 6 months). In addition to our own cookies, we also use cookies that are controlled by third-party providers. These use the information contained in the cookies, e.g. to show you content or to record the pages you have visited.
 
On the basis of our legitimate interest (Art. 6 para. 1 sentence 1 lit. f EU GDPR), we set technically necessary cookies, which are absolutely necessary for the operation of the website and to ensure its functionality. Furthermore, we use cookies without your consent if their sole purpose is to store or access information stored in the terminal device for the transmission of messages or if they are absolutely necessary to provide the service you have expressly requested, Section 25 (2) TDDDG. 

Subject to your consent, other cookies are used to enable us or third parties to analyze how our services are used, for example. This enables us to tailor the content to user needs. Cookies also enable us to measure the effectiveness of a particular advertisement and to place it according to the thematic interests of the user, for example. The legal basis for this is your express consent (Art. 6 para. 1 sentence 1 lit. a EU GDPR, Section 25 para. 1 TDDDG). 

If you have accounts with the third-party providers we use and are logged in there, your data may be linked to the respective account. You can avoid such a combination by not giving or revoking your consent to the relevant cookies or by logging out of the respective third-party providers in advance. 

Most browsers accept cookies automatically. You can also deactivate, restrict or delete cookies on your end device manually via your browser settings or with the help of software. If you deactivate the setting of cookies, you will not be able to use our website to its full extent or only to a limited extent. 

Please also note our information in the section of the respective service that uses cookies. 
You can revoke your consent via the link below or via our consent banner at any time with effect for the future and change the cookie settings. Please note that changes must be made separately for each end device.